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March 10, 2013


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Is it wrong to say it seems very "male"? Short words, keep it simple, don't waste my time (you loser). Not so great at building relationships/ trust/ team spirit.

Mind you, I *hate* listening to my voicemail for some reason too.

Taylor Dobbs

I am guilty of many of Bilton's failures, but the important point that you've made so well here is that they are indeed failures.

Efficient transfer of information is indeed important in many cases, but if superfluous pleasantries are to be removed all together, then really there isn't much point in a large portion of Bilton's field: technology journalism. That field is essentially a restatement of already available facts with some added personality and thought - the very superfluousness he hopes to banish.

I'm happy to field mundane emails from my family, but I could do without the 19th article of the day about Graph Search or the newest iteration of Angry Birds.


Recently our small town (very small town... you'd-never-have-heard-of-it small) had an election where progressive candidates who did a good job of cleaning up past financial messes and making some serious changes were thrown out on their ears. I also took a job in a workplace where communication is not a priority. As a result, I've been thinking about our U.S. national elections, politicians, and communications in general. It's been said before that we, for example, demand unreasonable personal-life purity of our politicians when that's not perhaps really relevant to their effectiveness in office (textbook example: Bill Clinton). Similarly I've seen commentary to the effect that we require our politicians to be glad-handers and we'd do much better if we looked instead for serious policy wonks. But at the same time I've come to a similar conclusion as you. Communication and engagement are not negligible. The progressives in my town alienated citizens and stakeholders because they didn't communicate well, didn't appear to be listening, and didn't seem to be ready to negotiate. In my workplace, we don't *have* to communicate a lot of the time, but I am newly aware of how a few words can save an enormous amount of work while boosting morale. We talk about communication as "just words" but when we realize that communication and engagement are the foundation for relationships which in turn determines a large part of what gets done in government, the workplace, our personal lives...Suddenly all those fluffy abilities to get along and make a connection suddenly seem a lot more valuable.

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What a stuff of un-ambiguity and preservbeness of precious experience on the topic of unpredicted emotions.


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